HIJABHUB Boutique (HQ)
Lot 7A, Pusat Perniagaan Peladang Padang Serai 09400 Padang Serai, Kedah
Waze: Hijabhub Boutique
Landmark: Anod Tinted Specialist
- Business hours
Monday-Friday [11.00am – 7.00pm]
**Emails will be responded during working hours only.
- Order Policy
Cancellation for items/colours etc as stated in order list are not allowed.
Change of mind is unfortunately unapplicable.
- Shipping Policy
All orders will be shipped within 3-5 working hours excluding weekend and public holidays.
Orders submitted after 10.00 AM will be processed on the next working day.
Tracking number will be updated once item has been shipped.
- Return and Exchange Policy
Online Purchase (Website): Returns are valid for defect and faulty items.
Q1 – Courier
We use the services of J&T Express for local deliveries and Poslaju for international deliveries.
Q2 – How long does it take to ship?
The delivery usually takes about 3-5 working days to arrive. Meanwhile, the international delivery is expected to arrive within 14 working days, depending on destinations.
Q3 – Shipping range
Domestic deliveries – We currently ship to Peninsular Malaysia, Sabah and Sarawak.
International deliveries – We currently ship to Singapore, Brunei and Indonesia.
Q4 – Shipping charges
All delivery costs are varied depending on the weight, destination and quantity of ordered items. The cost for domestic deliveries will be automatically calculated by the website.
- Return & Exchange
Faulty/ defect item can be returned / exchangeable within 7 days (local) and 15 days (international) from the purchase date (stated on the receipt).
Item can be exchanged with the same faulty item: collection, colour, and size.
Item must be undamaged, unsoiled, unwashed, unaltered & unworn.
Sale items are non-returnable.
Example of returnable conditions: Received Wrong order, Torn Stitches, Soiled and others.
*Change of mind or purchase of wrong size are not allowed for return.
*Depends on the availibility of stocks.